Our team in a variety of countries share ideas, experiences, advice, news and more in their blogs…
With the overhaul of many API's in Drupal 8, one of the new kids on the block is the configuration system with its integration with the entity API. This means that we can now define configuration entities (that work much like the regular content entities) for the purpose of managing more complex configuration. For example, a View is a configuration entity and so is a field or an image style.
Half a year ago I wrote a blog post about various stumble blocks I had run into in my first year as a Drupal developer. I called them gotchas because they were not necessarily bugs - they might just be Drupal’s way of doing things which may confuse people new to or experienced with Drupal. Sometimes they are annoyances - they could be called paper cuts too. The post got some attention - which was great because people started sending me tips about things they ran into. Now there is time for a new round!
A customer journey map is a strategic tool that captures the entire customer experience. It provides an overview of all the interactions your customers can have with your organisation in a clear, self-explanatory format. By mapping the complete journey it becomes easier to see where the customer experience can be improved